Privacy

We can't leakwhat we don't keep.

A plain account of what Venym keeps, for how long, and what never touches a disk.

The short version
Draftplain English

We do not store your prompts or the model's replies. We store a receipt for each request so we can bill you and keep the service running. Nothing else.

Prompts and repliesNever storedPrompts, system messages, tool calls and completions are never stored.Search queries, scraped pagesPass through, not keptThey pass through to answer the request, and nothing is kept.Your IP addressNot storedRate limiting is a counter in memory, keyed to the API key, not to you.Request receipts30 days · 365 if you opt inModel, token counts, cost, latency, status, endpoint, key and a timestamp. Deleted after 30 days, or 365 if you turn on retain logs.EmailOnly if you add oneAn account is a random 16-digit number. An email and password for recovery are optional.Chat historyYour browser onlyConversations live in your browser's local storage and are not saved on our servers.Delete your accountImmediate and totalThe account, its keys, the usage receipts and any email are removed. Remaining credit is forfeited.If compelledBalances and token countsThe answer is balances and token counts. We would tell you if we were allowed to.
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01What we store per request02What we do not store03Your account04Chat history05Payments06Upstream providers07Deleting your account08Legal requests
01

What we store per request# link

  • Which model you called
  • Prompt tokens, completion tokens, and the cost
  • Latency and time to first token
  • HTTP status and the endpoint (chat, search, scrape)
  • Which API key or the chat app made the call
  • A timestamp

Request metadata is deleted after 30 days by default. If you turn on "retain logs" in settings, it is kept for 365 days so you can see your own history. That switch only changes how long the receipts live, never whether text is kept.

02

What we do not store# link

  • Prompts, system messages, tool calls, completions
  • Search queries and scraped page contents (they pass through to answer the request)
  • Your IP address
  • An email, unless you choose to add one

Rate limiting needs to know how fast a key is calling. That counter lives in memory and is keyed to the API key, not to you.

03

Your account# link

An account is a random 16-digit number. It is shown once when you sign up. We keep a hash of it, which means we cannot tell you what it was if you lose it. You may add an email and password for recovery; that is optional.

04

Chat history# link

Conversations in the Venym chat app live in your browser's local storage. They are sent to the model to get a reply and are not saved on our servers. Clear your browser data and they are gone.

05

Payments# link

Crypto payments go through NOWPayments. They see the payment; we see that an invoice was paid and for how much. Card payments, if you use them, are handled by the card processor and bring the details a card normally does.

06

Upstream providers# link

When our own nodes are busy or offline, a request can be sent to an upstream provider so it still gets answered. The status page shows when that is happening. The same no-logs rule applies to what we send; their handling is their own.

07

Deleting your account# link

Delete it from settings. It is immediate and total: the account, its keys, the usage receipts and any email are removed. Remaining credit is forfeited. There is no soft-delete and no grace period.